Shipping Policy
Free Worldwide Shipping
All orders are shipped free of charge worldwide via FedEx or UPS using standard home delivery services.
Estimated Delivery Time
-
Standard orders typically arrive within 5–7 business days, depending on destination.
Made-to-Order Rugs
Some rugs are made to order and require additional production time.
-
Production Time: 10–60 days
-
Specific timelines are listed on product pages
-
Customers may contact us before ordering for an estimated delivery date
Order Confirmation & Tracking
-
Order confirmation is sent via email after purchase
-
SMS confirmation may be sent where applicable
-
Tracking details are provided once the order is dispatched
Customs, Duties & Taxes
-
International orders may be subject to customs duties, import taxes, or local fees
-
These charges are the responsibility of the customer and are not included in the product price
No Hidden Charges
-
India: Prices include all applicable taxes
-
International: Prices exclude customs or import duties