Refund & Cancellation Policy

Order Cancellation

Customers may request order cancellation before dispatch by contacting us via email or phone.

📧 support@therugverse.com
📞 +91 9140806382

Orders that have already been dispatched cannot be canceled.

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Refund Processing

• Approved cancellations are refunded to the original payment method

• Refunds are processed within 48 business hours after approval

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Non-Refundable Situations

• Orders canceled after dispatch

• Delays caused by customs, carriers, or force majeure events