Privacy Policy

Last Updated: January 2026

The RugVerse (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our website.

Information We Collect

When you interact with our website, we may collect the following categories of personal information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

Order & Payment Information

  • Order details and purchase history

  • Payment information (processed securely by third-party payment processors; we do not store card details)

Device & Usage Information

  • IP address

  • Browser type

  • Time zone

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order confirmations, shipping updates, and service messages

  • Improve website functionality and customer experience

  • Detect and prevent fraud

Sharing of Personal Information

We may share your information with trusted third parties such as:

  • Payment processors

  • Shipping carriers (FedEx, UPS)

  • Analytics and marketing service providers

We do not sell your personal information.